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Advantages of Social Networking Sites


Social networking sites present a number of advantages for small businesses. For one, they are typically free to join and easy to use, whereas creating and maintaining a detailed and useful website might be cost prohibitive for some small businesses. Creating a profile for your business on one of several social networking sites requires very little effort and no monetary expense in most cases. Moreover, social networking sites have proven themselves practical and effective forms of advertising.

Social networking sites allow businesses to connect with both customers and other associated businesses. By linking to other businesses in the same or related fields, small businesses have the opportunity to form mutually beneficial alliances and cross promote.

For example, several small businesses from the same neighborhood can create an association by linking social networking profiles. Residents of that neighborhood can also link their personal profiles, giving the businesses access to a pool of customers. Those businesses can then use their profiles as targeted advertisements. Offline advertisements are less focused than those that take advantage of social networking sites online.

The Internet never closes, so advertising through social networking sites has the potential to reach many more customers than using traditional forms of advertising. If you run an ad on the radio, it will only run as many times as you pay for it, but your profile can be viewed an infinite amount of times online. Small businesses can also advertise on some social networking sites using traditional forms of Internet marketing such as pay per click, though not all social networking sites offer this form of advertising.

The biggest advantage of using social networking sites to promote your business is your ability to build a network of loyal clientele. Being a “friend” of your customers allows you to mine their friend lists for more customers. Similarly, being included in multiple people’s friend list gives you added credibility and serves as a ringing endorsement. Moreover, your profile allows you to keep your customers up to date on events, specials and other useful information. Social networking sites take “word of mouth” online, and small businesses have much to gain.

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